We currently offer domestic shipping only and do not provide international delivery.

Orders are typically processed within 1–3 business days, and most orders are dispatched within 2 business days after payment is confirmed.

Our delivery options are:

• Economy Shipping: 5–8 business days — Free
  
• Standard Shipping: 3–4 business days — £15
  

Our warehouse operates Monday to Friday during standard business hours, excluding national holidays. Orders placed during holidays or outside business hours may experience slight delays, but we always aim to keep these delays to a minimum.

We want you to be happy with your purchase. If you need to return an item, please contact us within 30 days of receiving your order. Items must be unused, in their original condition, and with their original packaging.

Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will then be processed using your original payment method.

Our team is here to help with questions about orders, products, shipping, or returns. You can reach us through our Contact page or by email, and we’ll get back to you as soon as possible during our customer service hours.

Yes. Our website uses SSL encryption to protect your personal and payment information during checkout. SSL creates a secure connection between your browser and our store, helping keep your information private and protected.